Last Updated: August 13, 2025

1. Introduction

Welcome to Metroplex Wheels and Tires’ Privacy Policy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website www.Metroplexwheels.com and any related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide voluntarily, such as your name, email address, phone number, and other contact details when you:

1. Sign up for an account
2. Subscribe to our newsletter
3. Contact us through the website
4. Opt-in to receive SMS/text message communications
5. Request a quote or service

2.2 Mobile Information

When you provide your mobile phone number and consent to receive SMS communications from us, we collect and store your mobile phone number and related messaging data for the purpose of sending you marketing messages, service notifications, and promotional content.

2.3 Usage Data

We automatically collect information about how you interact with our website, including:

1. IP address
2. Browser type
3. Pages visited
4. Date and time of visit

3. How We Use Your Information

We use the collected information for various purposes, including:

1. Providing and maintaining our services
2. Improving and personalizing your experience
3. Communicating with you via email and SMS
4. Analyzing website usage
5. Sending marketing messages and promotional content via SMS (with your consent)
6. Providing customer support and responding to inquiries

4. Mobile Information Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile phone number and SMS consent data are used exclusively by Metroplex Wheels and Tires for direct communication with you and will not be sold, rented, or shared with any third-party companies for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content and practices of these sites and encourage you to review their privacy policies.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. Your mobile information is stored securely and access is limited to authorized personnel only.

8. Your Rights

You have the right to:

1. Access, update, or delete your personal information
2. Opt-out of receiving marketing communications via email
3. Opt-out of SMS communications by texting STOP to our SMS number
4. Request information about how your data is being used

9. SMS Opt-Out

You may stop receiving SMS messages from us at any time by:

• Texting STOP to our SMS number
• Replying STOP to any message you receive from us
• Contacting us directly at Sales@metroplexcustoms.com

After opting out, you will receive a confirmation message, and no further SMS messages will be sent to your number unless you opt-in again.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the last update will be modified accordingly. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact Metroplex Wheels and Tires at Sales@metroplexcustoms.com.